Shipping and Customs

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UK Shipping:

STANDARD Shipping (£3.99): UK Standard delivery takes 2-4 working days (please allow an additional 6 - 8 working days for your order to be made for all made to order items )

PRIORITY Shipping (£14.99): UK Priority shipping takes 1-2 working days (please allow an additional 4 -5 working days for your order to be made for all made to order items )

If you need delivery by a certain date please leave the requested delivery date in the customer’s note at checkout!

International Shipping

EU STANDARD tracked international(£16.99): EU Standard shipping takes 3-5 working days (please allow an additional 6-8 working days for your order to be made).

EU EXPRESS tracked international (£39.99): EU Express shipping takes 2-3 working days (please allow an additional 5-6 working days for your order to be made)

USA STANDARD tracked shipping (£18): USA Standard shipping takes 8-10 working days (please allow an additional 6-8 working days for your order to be made).

Canada STANDARD tracked shipping (£18): Canada Standard shipping takes 8-10 working days (please allow an additional 10-14 working days for your order to be made).

Australia STANDARD tracked shipping (£18): Australia Standard shipping takes 8-10 working days (please allow an additional 6-8 business days for your order to be made).

World Wide STANDARD tracked shipping (£18): World Wide Standard shipping takes 8-10 working days (please allow an additional 6-8 business days for your order to be made).

Customs, Duties, and Import VAT

We understand that due to the recent changes with Brexit, our European community needs a little extra support; so we are now offering discounted shipping rates across Europe in order to make these costs more manageable for our customers.

Your delivery may be subject to VAT and duty charges by your country's Customs Department via our couriers UPS and Royal Mail. Please note that as the recipient, you are responsible for all import fees which can vary depending on the country. For more information on estimated rates, please click here.

Failure to pay customs will result in the package being returned to the sender, we are not responsible for any returned packages, so you will be asked to pay for shipping again for the reshipment of your package. No refund will be offered due to failing to clear customs.

If you have any further queries on this, we recommend that you contact your local customs office for more information.

Delays

The shipping times above are subject to delays, this is because all of our items are handmade for each individual order. There may also be additional delays due to the current delays in the national postal services.

Can I Cancel My Order?

To make sure you receive your order ASAP, we'll start processing your order as soon as we receive it. This means that once your order has been placed, you will be unable to cancel or edit it.

Disclaimer: The above shipping times are subject to delays as all items are handmade to order.